Cookies Policy | Croco Casino

1. What cookies are

Cookies are small text files that a website may store on your computer, mobile phone, tablet or another internet-connected device. They allow a website to recognise a device and remember certain information about a visit. Similar technologies, such as pixels, tags, software development kits and local storage, can perform comparable functions. In this policy, we use the word cookies to refer to cookies and these similar technologies unless a different meaning is clear from the context.

Cookies can help a website operate properly, remember selections, understand how visitors use its pages and provide more relevant content. Some cookies are placed by the website you are visiting, while others may be placed by service providers that support website functions such as security, analytics, advertising or payment-related processes. A cookie does not usually contain your name or other direct identity information. However, information connected with a cookie may sometimes be linked with other information held about you.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a period of time or until they are deleted. The period for which a particular cookie remains active can vary depending on its purpose, your browser settings and the service that placed it.

Your use of the website

By continuing to use the Croco Casino website, you may be allowing cookies to operate in accordance with your browser settings and any choices you make through a cookie banner or preference tool. Where consent is required under applicable law, we will request it before using non-essential cookies. You can change your choices or remove cookies by using the controls described in this policy.

2. Types of cookies we may use

The cookies used on a website can change as features, technology and service providers change. Croco Casino may use the following categories of cookies or similar technologies. Not every category will necessarily be used on every page or at every time.

Strictly necessary cookies

These cookies support core website functions and are generally needed for the site to work as intended. They may help with page navigation, account access, security, fraud prevention, session management, load balancing and the delivery of requested services. Without these cookies, certain website features may not function correctly. Because they are necessary for operation, they may not be available for opt-out through standard preference tools, although you can usually control cookies through your browser.

Functionality and preference cookies

These cookies remember choices you make, such as language, region, display preferences or other settings. They can make future visits more convenient and help the website provide a more consistent experience. If you remove or reject these cookies, you may need to repeat certain selections, and some features may not operate in the same way.

Performance and analytics cookies

These cookies help us understand how visitors use the website. They may collect information such as the pages visited, the time spent on a page, the links selected, the type of device used and general technical information. The information is used to identify errors, improve performance, assess website content and understand overall usage trends. Analytics information is generally considered in aggregated or statistical form, but information collected by a third-party provider may be handled under that provider's own privacy documentation.

Advertising and marketing cookies

Where used and permitted, these cookies may help us or our service providers measure campaigns, understand interactions with promotional content and show advertising that is more relevant to your interests. They may also help limit repeated advertisements and measure whether a campaign has been effective. You can usually refuse non-essential marketing cookies through a consent tool, your browser or the settings made available by relevant advertising providers.

3. Why cookies are used

Croco Casino may use information collected through cookies for a range of operational, security and improvement purposes. The relevant purpose depends on the type of cookie and the service for which it is used.

To provide, maintain and secure the website and its basic functions.
To remember account, language, region, accessibility and display preferences.
To help protect the website, accounts and services from suspicious activity, abuse and unauthorised access.
To keep a session active where this is needed for a requested website function.
To understand how visitors navigate and use the website.
To monitor website performance and identify technical issues.
To improve content, layout, functionality and the overall user experience.
To measure the performance of communications, promotions or advertising where applicable.
To support responsible and compliant operation of online gambling services, including security and risk-management processes where relevant.
To remember choices made about cookies and similar technologies.

Cookies may be associated with technical information such as an internet protocol address, browser type, operating system, device type, approximate location or referral source. We may use this information together with other information handled in accordance with our Privacy Policy. We do not use cookies to avoid our legal, regulatory, security or responsible gambling obligations.

Personal information and privacy

Some cookie information may be personal information, depending on the information collected and whether it can reasonably be linked with an individual. We handle personal information in accordance with applicable privacy requirements and our Privacy Policy. That policy explains how personal information may be collected, used, disclosed, stored and managed, as well as the choices and rights that may be available to you.

We may use service providers to operate parts of the website or to provide analytics, security, hosting, technical support or other services. These providers may have access to cookie-related information only as needed to perform their services, subject to their contractual arrangements and applicable requirements. Third parties may also have their own cookies and privacy policies. You should review the relevant third-party information where you wish to understand how those services operate.

4. Managing your cookie choices

You can manage cookies in several ways. If a cookie preference tool is available on the website, you can use it to accept or reject categories of non-essential cookies. Your choices may be saved in a preference cookie so that the website does not ask you the same question on every visit. If you clear that preference cookie, you may be asked to make your choices again.

Browser controls

Most internet browsers allow you to view, block, delete or restrict cookies through their settings. Browser controls differ between products and devices, so you should check the help or privacy section of your chosen browser for instructions. You can often choose to block all cookies, block only third-party cookies, delete cookies when the browser is closed or receive an alert before a cookie is stored.

Blocking or deleting cookies may affect your experience. Essential functions, account features, security checks, saved preferences or other parts of the website may not work correctly if cookies are disabled. If you use more than one browser or device, you may need to apply your choices separately on each one.

Mobile devices

Mobile operating systems and applications may provide additional controls for advertising identifiers, tracking technologies and permissions. These controls are managed through your device or application settings and may not be the same as browser cookie controls. Changing a device setting may affect other websites or applications, not only Croco Casino.

Consent and withdrawal

Where consent is the basis for using a cookie, you can withdraw that consent at any time through the available preference tool or by changing your browser settings. Withdrawal does not affect processing that took place before your choice was changed. Some cookies may be required for a service you have asked to use, so declining them may prevent that service from being provided.

5. Changes, questions and further information

We may update this Cookies Policy when our website, technology, service providers, legal obligations or cookie practices change. The updated version will be made available on this page with a revised date or other notice where appropriate. We encourage you to review this policy periodically so you remain aware of how cookies may be used and how your choices can be managed.

This policy is intended to provide general information for players and visitors in Australia. It does not replace any notice displayed through a cookie banner, preference centre or other on-site control. A specific notice may provide additional information about a particular cookie, provider, purpose or retention period.

If you have a question about this Cookies Policy, your cookie choices or the handling of personal information, please use the support or privacy contact method made available through the Croco Casino website. Do not include sensitive account, payment or identity information unless it is requested through a secure and appropriate channel.

By using the website, you acknowledge that cookies and similar technologies may be used as described in this policy, subject to the choices and rights available to you under applicable law.