- OperatorSVendor Services Ltd.
- Established21 April 2020
- Games350+ RTG & Spinlogic titles
- CurrenciesAUD, USD
Mobile app access: Android, iPhone and iPad support
The PlayCroco mobile pokies app is available for Android and iOS. That covers Android phones and tablets, plus Apple devices such as the iPhone and iPad. If you prefer not to use an app, Croco Casino Online also supports instant play through browsers on desktop, Android and iOS mobile devices, and tablets.
| Device | Available option | Useful detail |
|---|---|---|
| Android phone or tablet | Mobile app or instant play | Practice Mode is available when logged in |
| iPhone or iPad | Mobile app or instant play | Mobile and tablet access are supported |
| Desktop computer | Instant play in all browsers | Google Chrome is recommended for best performance |
This gives you two simple routines. Use the app when you want a dedicated mobile experience, or open the browser version when you are moving between devices. The browser route is handy on a desktop, while the app keeps the mobile option close at hand.
The app and browser version cover different routines
The app is available on Android and iOS, while instant play works across desktop browsers and on Android and iOS mobile devices. You can choose the format that suits your device.
How to get started on a phone or tablet
Getting started is mostly about choosing how you want to access the casino. Existing players can use the mobile app or instant play on a supported device. New players complete Registration first, and email verification is required after sign-up.
- Choose your device
Use an Android device, iPhone or iPad for the mobile app experience. A desktop computer can use instant play in a browser.
- Select the access method
Open the PlayCroco mobile pokies app, or use instant play through your device browser. On desktop, Google Chrome is recommended.
- Complete the account step if needed
New players need to complete Registration and verify their email after signing up. Existing players can continue with their account access.
- Choose regular play or Practice Mode
On mobile, Practice Mode is available when you are logged in. On desktop, the demo is available without logging in.
There is no need to use a desktop computer just to try the experience. Mobile players can use Practice Mode after logging in, while desktop visitors can use the demo without logging in. That makes it easier to get familiar with the mobile layout before using real money.
Try Practice Mode before real-money play
Practice Mode is available on mobile when logged in, and the desktop demo can be used without logging in. It is a sensible way to get comfortable with the controls and screen layout first.
Mobile features: Practice Mode, tournaments and the Lobby Jackpot
The mobile experience is more than a smaller screen. Practice Mode gives logged-in mobile players a way to use the demo, and mobile users can also take part in weekly pokie tournaments. Monthly pokie tournaments are available as well.
Weekly tournaments are mobile-only
Weekly pokie tournaments are freeroll events available on mobile devices only. The weekly featured pokie is chosen by Croco, and the events can offer cash prizes and free spins. Registration for a tournament is free through the Tournaments button in the app.
The Lobby Jackpot is available on mobile and desktop, and it is exclusively for PlayCroco members. So while the weekly tournament feature is tied to mobile devices, the Lobby Jackpot can be accessed from either supported format.
Use the app for tournament entry
The weekly tournament registration route is the Tournaments button in the app. The events are free to enter, and they are available on mobile devices only.
Mobile play in Australia: AUD support and connection options
Australian players can use AUD as one of the supported currencies. USD is supported too, so the account can be set up in either of those two currencies. Keeping the currency setting in mind before you start is useful, particularly if you normally manage your entertainment budget in Australian dollars.
A free casino VPN is available to Australian players. It is presented as an additional connection option alongside the Android and iOS app and the browser-based experience.
| Feature | What it means |
|---|---|
| Supported currency | AUD |
| Additional supported currency | USD |
| Connection option | Free casino VPN available to Australian players |
| Mobile formats | Android and iOS app, plus instant play on mobile and tablet |
The minimum age to use the casino is 18 years. Play should stay within an amount you are comfortable treating as entertainment, whether you are using the app during a commute, at home on a tablet, or through a desktop browser.
CrocoLevels and account features while using mobile
The CrocoLevels Loyalty Program is part of the wider Croco Casino experience. Players begin at BabyCroco, Level 1, and can advance through JuniorCroco, SuperCroco and RoyalCroco by playing and depositing more.
| Level | Name | Cashback | Reload bonus |
|---|---|---|---|
| Level 1 | BabyCroco | 25% | 100% + 30 free spins |
| Level 2 | JuniorCroco | 30% | 125% + 30 free spins |
| Level 3 | SuperCroco | 35% | 150% + 30 free spins |
| Level 4 | RoyalCroco | 40% | 200% + 30 free spins |
Level 3 and Level 4 players receive a dedicated VIP Host. Withdrawal limits can also be adjusted based on playing history. Those account benefits are separate from the practical choice between app and browser, but they are useful to know if mobile becomes your regular way to access the casino.
Comp points are earned with every bet at a rate of 1 point per $10 wagered. Once you have 100 points, they can be exchanged for $1 cash with no wagering requirement, with a minimum redemption equivalent to $1. Playing the Pokie of the Month earns double comp points.
Support, performance and data protection on mobile
Support is available around the clock if you need help using the app or browser version. Live chat operates 24/7 in English, with an average response time under 2 minutes. Email support is also available 24/7, and the callCroco service lets you schedule a call.
- 24/7 live chat in English.
- Average live-chat response time under 2 minutes.
- 24/7 email support.
- Schedule-a-call service through callCroco.
- Google Chrome recommended for desktop performance.
- Instant play available in all desktop browsers.
Croco Casino uses 128-bit SSL data encryption technology. That applies to the casino service as a whole, including the account environment you access from supported devices. You should still use your own device carefully and keep account details private.
Keep your mobile routine simple
Use the app on your regular Android or iOS device, keep your account details private, and contact 24/7 support if you run into an access or account issue.
Responsible play tools that work with your mobile routine
Mobile access makes it easy to play in short sessions, so setting boundaries before you begin is worthwhile. Croco Casino provides deposit limits and play limits, along with cooling-off breaks of 24 hours or longer.
Self-exclusion can be temporary or permanent. If mobile play starts to feel less like entertainment and more like a problem, use the available controls or the support resources rather than trying to push through it.
A phone or tablet is convenient, but convenience should not decide your spending. Set a limit before opening the app, take breaks, and remember that real-money play carries a real risk of loss.
Mobile App: your questions
Which devices support the Croco Casino mobile app?
The PlayCroco mobile pokies app is available for Android and iOS devices, including iPhone and iPad. Android phones and tablets are supported as well.
Can I play without using the mobile app?
Yes. Instant play is available in all desktop browsers and on Android and iOS for mobile devices and tablets. Google Chrome is recommended on desktop.
Is Practice Mode available on mobile?
Yes. Practice Mode is available on mobile when you are logged in. On desktop, the demo can be used without logging in.
Can I enter Croco Casino tournaments on my phone?
Yes. Weekly pokie tournaments are freeroll events available on mobile devices only, and you register through the Tournaments button in the app. Monthly pokie tournaments are also available.
What support is available if I have trouble on mobile?
Live chat and email support operate 24/7 in English. Live chat has an average response time under 2 minutes, and the callCroco service lets you schedule a call.
Can Australian players use AUD on mobile?
Yes. AUD and USD are the supported currencies, so Australian players can use AUD when accessing the casino from a supported device.
Does Croco Casino offer responsible gambling tools?
Yes. The available tools include deposit limits, play limits, temporary or permanent self-exclusion, and cooling-off breaks of 24 hours or longer.
Is the Lobby Jackpot available on mobile?
Yes. The Lobby Jackpot is available on both mobile and desktop for PlayCroco members.
